Drew McFadden IV - State Farm Insurance Agent

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Reviews about Drew McFadden IV - State Farm Insurance Agent

• Sergio López
  ★ ☆ ☆ ☆ ☆
  Worst insurance experience ever. This agent is a passive part of a business with a nonexistent culture of customer service. Recently my monthly auto-payment did not go through. I didn't notice, but State Farm immediately canceled my car insurance and reported it to the DMV. Result: I had to pay almost $700 dollars´ fine to the DMV, and almost a civil suspension of my driver's license, plus -at this moment- two years of probation. This for not to mention the most dangerous thing: for over one month I was driving in my car, with my children and family, without insurance, and I did not even know about.
  Not a miserable email from this guy, not from State Farm to alert me about that, not a text message to let me know, not even a phone call from this agent to tell me there was a problem (actually, I have never talked to him, not even after the disaster to set a friendly conversation that could had kept me from writing this review). Never again, State Farm.

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